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CRM & Revenue Automation · 7 tools compared

Zoho CRM alternatives: 7 CRMs compared

Zoho CRM is a capable, low-cost CRM, especially for teams already using other Zoho apps. These are the CRMs teams most often weigh against it, with the regular starting price each vendor publishes.

  • 6 of 6 publish a price
  • 2 offer a free plan
  • Prices checked on October 18, 2026.
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At a glance

The tools in detail

Bars compare the prices listed per user / month. A tool priced another way shows its own terms and no bar.

  • CrmD

    Our product

    Teams that want a CRM with its own autonomous AI agent inside a unified business suite

    Starting price: From $14 per user / monthbilled annually
    Free plan: no free plan

    CrmD is d2bsuite's AI-powered CRM for sales, marketing and support: pipelines, lead scoring, email campaigns, ticketing with SLAs and reporting, plus an AI agent that automates routine follow-ups. It is included in the d2bsuite plans; the price shown is the Starter plan, which covers any two d2bsuite products.

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  • Zoho CRM

    Small and mid-sized businesses that want a low-cost, customisable CRM inside the Zoho suite

    Starting price: From $14 per user / monthbilled annually
    Free plan: free plan available

    Zoho CRM's Standard plan starts at $14 per user per month billed annually ($20 billed monthly), and there is a free plan for up to 3 users. Higher plans add automation and analytics, and local taxes are charged on top.

  • HubSpot Sales Hub

    Teams that want to start free and keep sales, marketing and service on one platform

    Starting price: From $20 per user / month
    Free plan: free plan available

    HubSpot's free CRM tools cover up to 2 users. Sales Hub Starter lists at $20 per seat per month; HubSpot was offering new customers a lower introductory price when we checked. Professional is far more expensive and needs a one-off onboarding fee.

  • Salesforce Sales Cloud

    Growing businesses and enterprises that need a deeply customisable CRM and a large app ecosystem

    Starting price: From $25 per user / month
    free plan: see the vendor's page

    Salesforce Sales Cloud starts with Starter Suite at $25 per user per month, and higher editions run well past $100 per user per month. Every edition has a 30-day free trial; check Salesforce's page for its free tier.

  • Freshsales

    Startups and small businesses that want a low-cost sales CRM with phone, email and chat built in

    Starting price: From $9 per user / monthbilled annually
    free plan: see the vendor's page

    Freshsales Growth starts at $9 per user per month billed annually ($11 billed monthly), with a 21-day free trial. Pro and Enterprise plans add more automation and AI.

  • monday CRM

    Teams that want a flexible, no-code CRM, especially if they already use monday.com

    Starting price: From $12 per user / monthbilled annually
    Free plan: no free plan

    monday CRM Basic costs $12 per seat per month billed annually ($18 billed monthly), with a minimum of 3 seats, so the smallest bill is about $36 a month. There is a 14-day free trial and no free plan.

  • Microsoft Dynamics 365 Sales

    Organisations standardised on Microsoft 365 that need enterprise sales automation

    Starting price: From $65 per user / monthbilled annually
    Free plan: no free plan

    Dynamics 365 Sales Professional starts at $65 per user per month, paid yearly, and Sales Enterprise costs more. It suits teams that want their CRM inside the Microsoft ecosystem; there is a free trial and no free plan.

Prices checked on October 18, 2026. d2bsuite makes CrmD, so we list it first. Every other price is the starting price on the vendor's own pricing page that day, before tax and without introductory discounts. Vendors change prices often, so check their page before you buy.

Executive Switching Summary

Why teams switch from Zoho CRM to CrmD

People usually look elsewhere when they want a cleaner interface without weeks of admin setup, built-in AI that executes follow-ups rather than just scoring leads, or native integration with accounting and project delivery.

  • Autonomous AI Sales Agent Included

    Unlike CRMs that gate AI behind enterprise tiers, CrmD includes an AI Sales Agent that scores leads, drafts follow-ups, and updates pipeline stages automatically.

  • Two Suite Apps for One Starter Price

    The $14/user/month d2bsuite Starter plan includes CrmD plus any second d2bsuite product (such as LedgerD accounting or Godesk project delivery).

  • Sales, Marketing & SLA Support in One View

    Combine visual deal pipelines, multi-channel marketing campaigns, and SLA customer ticketing without stitching together separate add-on modules.

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Frequently asked questions: Zoho CRM alternatives

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What is the best Zoho CRM alternative for teams that want built-in AI?
CrmD by d2bsuite is built around an embedded AI Sales Agent that automates lead scoring, email follow-ups, and pipeline forecasting out of the box—whereas Zoho CRM's full Zia AI capabilities require higher-tier Enterprise plans.
How does CrmD pricing compare with Zoho CRM and HubSpot?
Both CrmD (via the d2bsuite Starter plan) and Zoho CRM Standard start at $14 per user per month billed annually, while HubSpot Sales Hub Starter lists at $20 per user per month. However, CrmD's $14 Starter plan includes any two d2bsuite apps (for example, CrmD + LedgerD or Godesk).
Can we migrate contacts, deals, and pipelines from Zoho CRM to CrmD?
Yes. CrmD supports guided CSV and API imports for accounts, contacts, deal history, custom fields, and pipeline stages so revenue teams can transition without downtime.

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